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What our customers are saying...

We're always excited when clients let us know how well our PRODUCTS are working for them. It means a lot to us when you take the time to send a little praise. See what others are saying about our products.


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Testimonials

 " We are a group of garden centres with four restaurants offering a wide product choice within a branded framework. I needed a cost effective & easy to operate system that both the local management & head office functions could use to manage our cost prices, centralise the menu recipes & costings, track product range profitability & popularity, help control stock levels & improve the achieved margin. Optimum Control ticked all those boxes & as a result has helped to drive the GP% up by over 3.5%. On our reasonably high turnover, it paid for itself ahead of schedule & provided the catering team with valuable data to work with."

- Carl Hadfield - Head of Catering

Haskins Garden Centres Ltd. (UK)

 

"We have been operating with Optimum Control for several years now, and would not be without it! The previous system we used was complicated and confusing. Optimum control has helped us enormously with Stocktaking ,food cost and generally keeps us on top of all our  prices .

Menu planning and recipe costing is so much easier. The backup service we receive is excellent , nothing is ever to much trouble . If you don’t have it you really should get it!"

- Jayne Pratt (Restaurant Manager)

The Wrigley Company (UK)

 

"I am the owner of the Best Western Rose and Crown Hotel in Tonbridge and previously have managed some of the largest FB operations in the UK. I just wish I had discovered this software sooner. It has helped me improve my GP, know immediately when suppliers increase prices and the information at the end of the month is excellent. In all a very effective tool for anyone who is involved in food and beverage." 

 - Gerry McGrath (Owner)

Rose & Crown Hotel, Tonbridge (UK)

 

What can I say about Optimum Control other than it is fantastic, we purchased it a few years ago and it never really got going, this was down to our internal issues.  Once these issues had been addressed we have not looked back, it gives you the most important bits of information you need in order to run your business more profitable, and it gives you so much more.  We have implanted the system to all our hotels and our exhibition centre.  Makes tracking stock more easy and you are not wasting labour, which in return means more money saved.

I would also like to point out the back up service you get from Peter and Ruth is second to none and any issues we have had have always be resolved, so a big thank you both. I would strongly recommend the service to any one who is thinking about purchasing OC

- Richard Burton (Group Buyer)

Holiday Inn & Grays Hotel, Telford - Telford Exhibition Centre (UK)

 

Monday was the first time I had completed a stock take using the hand held only.

The search facility was a lot quicker, it searched the whole word and part words, this is really helpful when you have many similar items but with different flavours, it means you get the item you want and not a list of items with a similar name.

There is now no need to go to another menu screen to add differing count sizes as all you options are there you just scroll across.

The stock count took around an hour longer than usual, but it would then take 4 hours plus to enter all the written items into OC.

Stock results where then only available after I had found time to sit and input all the frozen items.

Now for the first time I had an immediate result, I sat with chef we looked at the result, we checked a few items and agreed and finalised the stock the same day.

This is the first time we had ever had a result the same day as the stock take.

I had set up many items using bar codes, but we never used the bar code reader once.

Once all bar codes are set up we will use this in stock taking, this I think will save us even more time.

This is so much better, it was a joy to use and made stock taking so much easier. I keep all housekeeping, mini bar and leisure stocks on OC, all these stocks are counted by hand.

Now with the speed of the new software I am considering using it for all stock takes.

 

We have been using Optimum Control for nine years since bringing our college catering service in house. Our catering manager found it easy to use, although she had no previous experience of using a computer. We also use the OC nutrition package to measure the menu against the government nutrition standards. OC has helped us to stay in control of our supplier food costs and menu costings, thus avoiding a deficit on our catering. I am happy to recommend it as an indispensable tool for any school catering operation.

- Paul Ellis, Bursar  

John Kitto Community College, Plymouth (UK)

 

“Optimum Control has provided us with all the information a caterer could ask for, from gross profit margins, product costing and recipes to sales analysis and stock control plus a whole lot more besides. The perfect tool to run a business in a controlled and professional manner. I would have no hesitation in recommending Optimum Control to anyone wanting to embrace the technology".

- John Hampson - General Catering Manager
Santander - Bootle Centre (UK)

 

"Just a few lines to try and say how good OC has been for us, after a few phone calls to the support team it was explained so simply it was fantastic (still is). We needed the OC to only undertake stock control, but as you get delving into other aspects I find it very helpful on all fronts. I had a manager from our partner centre down south visit last week and he was impressed as it does so much and he was going to get in touch. All I have is praise for OC and the service that comes with it and would strongly recommend it to anybody. If anybody needs to talk to me about my views I would be very happy for anyone to email me at PM Catering. Thanks again for the support and service.".

-Tony Bee, (Catering Manager / Rhelowr Arlwya Plas Menai)
 Plas Menai, National Watersports Centre / Y Ganolfan Chwaraeon Dwr Genedlaethol, Caernarfon (UK)

 

"I would highly recommend Optimum Control to anyone who wants to save money, cost recipes effectively, and operate in a more profitable manner."
- Chris Wadham, President
Restaurant Office Intelligence Inc.

"Tracrite's assistance with implementation and ongoing support of the Optimum Control program has been excellent. The program has allowed the QSR* managers to become more self-supervising and have a reliable tool to measure and control, controllable expenses. The NWC has realized a saving of 3%-5% of food costs and up to 6% in labour costs."
- Greg Jackson, QSR/Quickstop Market Manager
The North West Company

"I've used a few different food cost programs over the years and Optimum Control is the most user-friendly program I've ever seen. That's important because I'm giving this program to assistant managers whose familiarity with computers varies."
- Greg Fehr, Director of Operations
Appleseed Corporation (Applebee's Restaurants)

"I have been wanting to send you a testimonial for a while now but had to stop pinching myself and make sure it was real. We used the software to set up our suppliers, inventory, recipe and menu costing. Then, we took all the data to Mexico where we spent all of three hours on our last two days of vacation to analyze and
re-evaluate all of our menus. In May we launched the new streamlined menu and headed into a busy summer. At the end of the next five months we had done an extra $90,000 in business with only $11,000 br /> more in food purchases. Profits are up 40% for the same period compared to last year. At the end of the season our food supplier was wondering if we were in a slump because our purchase increases weren't keeping
pace with the rest of our competitors. I feel like the smartest guy in the world for buying Optimum Control and the dumbest guy for not doing it sooner. I know your software can do a whole lot more for us but just this basic step has paid for the investment."

- Robert Hodgson - Right Hand Man
  Lefty's Fresh Food Restaurants